Be sure your Tempur-Pedic mattress is placed on a firm, solid-surface, non-spring foundation or adjustable bed base that is structurally capable of supporting it. Your warranty is based on tests conducted on sets that consist of Tempur-Pedic mattresses and Tempur-Pedic platform foundations and /or TEMPUR® Advanced Ergo Systems™. If you do not use one of these options, you may be required to provide proof of the quality of your
foundation if you make a warranty claim. Placing plywood or particleboard over your
existing foundation is not recommmended and may not provide the support your
Tempur-Pedic mattress requires.
Remember that your Tempur-Pedic mattress is sensitive to temperature. In
rooms of 65 degrees Fahrenheit or less, your mattress will become somewhat
firmer. However, it will readily warm and respond to your body temperature when
you lie on it. Due to the temperature-sensitivity of the material we do not recommend
using an electric blanket or heating pad with your mattress. These items can
impair the unique ability of your Tempur-Pedic mattress to react to
your body temperature and conform exactly to your body shape.
Do not use conventional, poly filled or quilted mattress pads. These can
affect your experience and enjoyment of the full pressure-relieving qualities
of our proprietary TEMPUR material.
Do not flip your mattress. Your Tempur-Pedic mattress features a one-sided
design and should never be flipped.
Your new mattress may feel firmer and not exactly like the one on the showroom floor. It sometimes takes several weeks to properly condition your new mattress for your body to become accustomed to the unique feeling of a Tempur-Pedic mattress. Most people are very comfortable on the first night, but others may need extra time to adjust to the pressure relieving qualities and increased support of TEMPUR material.
Your mattress may have a slight odor remaining from our unique manu-
facturing process. All polyurethane-based materials have this characteristic.
This is normal, completely harmless and will dissipate in a few days.
When transporting or storing your mattress, lay the mattress flat - not on
its side or folded. The handles included on some Tempur-Pedic mattress models
are for positioning purposes only - not for carrying. NOTE: Your mattress may
be delivered folded to make it easier for the delivery team to handle and move.
If you mattress is delivered this way, particularly in weather below 50 degrees Fahrenheit, do not force it to lay flat. It may take a few hours, depending on the temperature of your room, but your mattress will naturally unfold as it warms up.
The covers on some Tempur-Pedic mattress models are removable for
washing. We recommend a cold temperature setting for machine washing
and a cool setting for machine drying. Air drying is best. Do not over-dry the
cover and do not use chlorine products or harsh stain removers of any kind.
Never wash the TEMPUR material. Please refer to the tags sewn into your
mattress cover or contact the Tempur-Pedic Customer Service Department if
you do not know if you cover is removable.
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