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About Us

At Relax The Back, the leading retailer in specialty neck/back care and Tempur-Pedic products, we offer quality custom service to our customers, as if they were our very own patients.

While your doctors medical advice should always comes first, our associates are trained to answer your personal questions about problems you may be having and provide you with the help needed to find the perfect back comfort product for you.

Our neck and back comfort products are designed to not only treat, but also help prevent back problems in the future. From back comfort products like massage chairs and recliners to treatment oriented products like inversion tables and neck therapy, you won’t believe the variety of back pain relief and back comfort products we have in store for you!

When you suffer from ailments associated with neck and back pain, the suffering doesn’t always stop there. This is why Relax The Back reaches far with its product line to include items such as foot massagers and hot and cold therapy for other affected areas of your body.

You can find us in hundreds of cities around the U.S. and Canada, but most importantly, nearby your home in British Columbia at 774 Spruce Ave. in Victoria.  Shop a wide selection of back pain relief and back comfort products at Relax The Back. Don’t wait to stop by our back store and check out our incredible selection of the best neck and back care products on the market!

Victoria is rated 4.2 out of 5 by 6.
Rated 3 out of 5 by from Good The massage chair is great. First time I phoned to order it (in the evening), the older lady on the phone was not very helpful, and wouldn't sell me the chair. Second time I phoned (in the morning), younger lady answered the phone, and was very helpful. Ordered the chair for me without problems. Couple things to make the experience better: delivery and set up. It would have been super helpful not to have to arrange those two myself.
Date published: 2016-10-17
Rated 5 out of 5 by from Good service. Incredible product. The Perfect chair allows me to get comfortable without any pressure points on my back. With five fusions in my lower back this is not a small feat. Having the electric control adjusting the recline as well as the foot section is an incredible leap in comfort.
Date published: 2016-03-10
Rated 5 out of 5 by from Great Service and Products! I brought the Human Touch PC-610 and I have to say I'm completely frustrated. I can't last 5 minutes in front of the TV without falling asleep in that dam chair. It's freak'n awesome! I'm considering getting rid of my bed. Excellent service thru Victoria! Great business. Thanks RTB.
Date published: 2016-02-14
Rated 5 out of 5 by from Great product, excellent customer service So happy and comfortable with my new Luma chair, this is a top end quality chair and has already improved my life! Also so happy with the excellent customer service all the way from choosing the right chair, to the sale, to the delivery!
Date published: 2015-12-09
Rated 4 out of 5 by from Good service. Knowledgeable staff & product delivered in timely fashion.
Date published: 2015-10-19
Rated 3 out of 5 by from Good product but one problem unresolved. We bought a Tempurpedic (a Posturepedic arrived) queen size base and a Relax the Back queens size mattress. The base measures about 58" wide. The website quotes 58.3", so this is as expected. The mattress is almost 61" wide and therefore overhangs each side by more than an inch. I have mentioned this to the store who promised to talk to the manufacturer two weeks ago but we have heard nothing. The quality is fine as are the functions of the base but this difference in size of mattress and base is of concern and unresolved.
Date published: 2015-06-23
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48 Month Financing on Recliners, Massage Chairs and Tempur-Pedic. See store for details.

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