Welcome to Relax The Back Walnut Creek - Call: 925.935.5300

About Us

About Us Section
About Us: 

Are you having trouble sleeping? Do you experience back or neck pain while at the computer? Is your couch or recliner just not comfortable anymore? Would you like a little relief? We can help!

From Tempur-pedic pillows to world-class massage chairs, Relax the Back store of Walnut Creek is the one stop resource for therapeutic products to relieve and prevent neck and back pain. No other store offers a more comprehensive back support and self-care line of products—zero-gravity recliners, ergonomic office chairs and pressure-relieving mattresses.

Our employees receive special training in spinal health and anatomy blended with a thorough understanding of products related to therapeutic benefits. We know how to match the correct products based on your back or neck issues. We carry a full assortment of lumbar and seat cushions, support belts and massage tools, as well as a library of pillows, sleep wedges and posture supports. Our experts can help you find the right items to get you comfortable.

If you are looking to increase your overall health and relaxation in your home or office, there is no better place to start than Relax the Back store of Walnut Creek. Come visit us to find the comfort and relief you’ve been craving today!

We Will Match Any Advertised Offer*
*Printed proof of offer must be presented. See store for details.

Walnut Creek
1501-B N. California Blvd.
Walnut Creek, CA 94596
Store Hours: 
Monday - Saturday: 10 am - 6 pm
Sunday: 12 pm - 5 pm
Phone: 
925.935.5300
Fax: 
925.935.5305
walnutcreek

Video

Relax The Back Infomercial

Every hour of every day, 80% of Americans are not only enduring back pain, but contributing to it in the way they sit, walk, exercise, work, and sleep. Unfortunately, despite the fact that back pain affects the lives and livelihoods of so many people, it has remained curiously below the radar in terms of consumer awareness. Relax The Back is a unique store that offers solutions to relieve and prevent most common back and neck ailments. Watch our infomercial to find out more.

Testimonials

Terra Zero Gravity Recliner
Ken Belfer
Alamo, CA

After enjoying my chair for 18 months, it developed a problem with the foam.  I called the Relax The Back Store in Walnut Creek with my complaint and was assured that it would be fixed in a timely manner.  They ordered the necessary material and when it arrived they picked up the chair, fixed it at their store, and then returned it to me. 

I want to compliment Robert Walker and his crew for their excellend customer service, and I would recommend them and their store to anybody who needed a recliner chair.

 

Sunflower Pillow
Migget Weber
Danville, CA

I had the good fortune to be assisted by Jerry at the Walnut Creek Relax the Back store in pursuit of replacing my many-years-old favorite pillow for which I had no style number.  Jerry was amazingly conscientious in figuring out just exactly what pillow to order, as the store no longer stocked what I had used for so long.  After much research and determination, he found exactly the right pillow.  He also offered several suggestions of high-quality and useful products that he thought might be beneficial to me.  I highly recommend this store where I have shopped for many years.

Tempur-pedic Rhapsody
John & Deborah Stangland
Moraga, CA

The entire experience was excellent! The original visit and purchase of the Rhapsody went well with John. The delivery by S&R Delivery-Juan and his partner were more than helpful and actually did a little "carpentry" to allow the mattress to fit in an Ethan Allen bed frame. Then, Jerry and Brandon's visit to install the taller legs and raise the mattress. They took the time to really explain how to get the maximum benefit from the system-and, the Relax The Back pillows Jerry recommended are outstanding! We could not be more pleased with the purchase and your team's assistance. 

Tempur-pedic Rhapsody
John & Deborah Stangland
Moraga, CA

The entire experience was excellent! The original visit and purchase of the Rhapsody went well with John. The delivery by S&R Delivery-Juan and his partner were more than helpful and actually did a little "carpentry" to allow the mattress to fit in an Ethan Allen bed frame. Then, Jerry and Brandon's visit to install the taller legs and raise the mattress. They took the time to really explain how to get the maximum benefit from the system-and, the Relax The Back pillows Jerry recommended are outstanding! We could not be more pleased with the purchase and your team's assistance. 

Novus Zero-Gravity Recliner
Elizabeth Fink
Oakland, CA

I just want to thank you so much for the Novus recliner! It was a godsend after my hip replacement surgery in April as I slept in it most of the time for a month!

This was truly a great purchase for my back and for the hip surgery recovery. Thanks again!

Current Promotions

Blog

It was just a few weeks before Christmas and Relax The Back franchisee Michael Dean faced the unthinkable. His Tulsa store had been devastated by a nearby fire, leaving the location in shambles and much of the inventory soaked in water and soot. With the benefits of a strong will, loyal staff, and s...
When it comes to losing a few pounds in the New Year, sports are a great way to have fun and stay fit. But don’t let your New Year’s resolutions land you in the doctor’s office. To protect your joints and muscles, follow the below guidelines before exercising or heading out to the ball field. [...]
If you ever wake up with back pain, joint stiffness, muscle tension or just generally feeling unrested, you could open up a new world of deep and restful sleep with the 3 keys of MPP: Mattress, Pillow, Position. Here’s a handy guide that can help. Click to learn more about different types of m...
The holidays are here, and so is the shopping frenzy. Although strolling through stores can be fun, lugging heavy shopping bags or hunching over to wrap gifts can strain your back or neck. Before you head to the mall, follow these quick tips to avoid soreness in your joints or muscles.   Make a...
We recently bought a Tempur-Pedic mattress for our master bedroom. We replaced our traditional, coil mattress, which we had for 10 years. Before purchasing one, we tried Tempur-Pedic’s entire line at our local Relax The Back. We went up and down the row of mattresses, comparing each one’s characteri...

Medical Professionals

MEDICAL PROFESSIONALS NATIONWIDE
REFER THEIR PATIENTS TO RELAX THE BACK FOR PRODUCTS TO RELIEVE BACK AND NECK PAIN

When you refer patients to Relax The Back, you can be confident that they will be served by a knowledgeable staff specially trained to properly fit them for the specific product needed to relieve their back or neck pain. However, most medical professionals simply refer their patients to Relax The Back to have us match the patient with appropriate products based your diagnosis and the patient’s lifestyle issues.


Discuss the diagnosis or symptoms

We talk to the patient about his / her diagnosis or specific back or neck pain symptoms. Our staff consultants are not clinicians, but are trained in basic spinal health and anatomy issues. When a patient says she has fibromyalgia, for instance, our employees understand what that means and how to match that person with products that address specific needs. We have products to help with the most common spinal health issues including ankylosing spondilitis, arthritis, degenerative disc disease, fibromyalgia, herniated discs, multiple sclerosis, nerve pressure/ pinched nerves, osteoporosis, pregnancy related back pain, sciatica, spinal cord injury, spinal stenosis, spondylosis, spondylolisthesis, sprains and strains and whiplash.

Discuss lifestyle issues
The spinal support needs of a person who spends each day at a computer are very different from someone who stands at an assembly line. We are trained to find spinal support products that are appropriate for each person’s workplace or lifestyle. We do not diagnose or offer medical treatment. Each Relax The Back employee goes through a basic training program when hired, followed by a more comprehensive spinal health training program on a variety of medical conditions, tests, and treatments. Only after successfully completing this training does the employee earn the title of “Spinal Health Product Consultant.”

Contact Us

Click here contact your local Relax The Back store to schedule a free in-service or for updates on new products to complement your patient care or call us at: 925.935.5300

Knowledgeable staff of Spinal Health Product Specialists

The expertise of Relax The Back employees lies in the special training they receive in spinal health and anatomy, blended with a thorough understanding of products and related therapeutic benefits. They know how to match your patients with the correct products based on their medical conditions and lifestyles.

Customized Fit
Most Relax The Back products are available in many sizes or with multiple adjustments. For example, cervical pillows are custom-fitted based on the person’s body type and sleep position. Office chairs have up to 11 adjustments for precise spinal alignment and positioning. Zero Gravity recliners can move into infinite positions for comfort, enhanced circulation, and pressure relief.

Effective spinal support products — not gadgets

Products go through a rigorous evaluation process before being approved for our stores. Relax The Back products must meet stringent ergonomic standards, and represent quality, comfort and durability.

Product selection – Not all products are appropriate for all patients. Clients are encouraged to seek advice from their health care providers if there is a concern about the effect of any product on their medical conditions.

Insurance
Relax The Back is a retail store, not a medical equipment company, and products may or may not be covered by third party payors. However, we are happy to provide documentation to assist patients with possible insurance reimbursement or as a medical expense for tax purposes. The products may also be purchased via most Flexible Spending or Medical Savings Accounts.

Confidentiality
Patients have the option of giving Relax The Back their name and address information for future mailings and special offers. These names are not shared with any other entity. Any communication with your office regarding referred patients will be handled confidentially.