Welcome to Relax The Back Sunnyvale - Call: 408.737.2225

About Us

About Us Section
About Us: 

Relax The Back® is the nation’s largest specialty retailer of products that relieve and prevent neck and back pain. We offer everything from simple back braces, support cushions and hot and cold packs to elaborate Shiatsu-style massage chairs, Tempur-Pedic® pillows and mattresses, ergonomic office chairs, and Zero Gravity recliners.

Our associates are specially trained to fit you with products that can improve your posture and relieve most common problems that contribute to back pain such as spinal stenosis, sciatica, degenerative disc disease, multiple sclerosis, pinched nerves, fibromyalgia, osteoporosis and more. We work with many medical professionals who refer their patients to us to help solve their postural challenges.

Visit our location in Sunnyvale for the best selection of back and neck care products.

Sunnyvale
717 E. El Camino Real #10
Sunnyvale, CA 94087
Store Hours: 
Monday - Saturday: 10:30 am - 7 pm
Sunday: 12:00 pm - 5 pm
Phone: 
408.737.2225
Fax: 
408.737.2815
sunnyvale

Video

Relax The Back Infomercial

Every hour of every day, 80% of Americans are not only enduring back pain, but contributing to it in the way they sit, walk, exercise, work, and sleep. Unfortunately, despite the fact that back pain affects the lives and livelihoods of so many people, it has remained curiously below the radar in terms of consumer awareness. Relax The Back is a unique store that offers solutions to relieve and prevent most common back and neck ailments. Watch our infomercial to find out more.

Testimonials

Tempur-Pedic Pillow
Clark H.
Palo Alto, CA

My wife has been experiencing neck and back problems for some time now. One recommendation made by a specialist was to change her pillow, possibly to a Tempurpedic or Oxygen pillow, to achieve better alignment of her neck and spine while asleep.

We found "Relax the Back" through the website of the pillows we were looking for and visited the store late on a Sunday afternoon.

The service we received was first class. Wes and his assistant took the time to really understand the problem, the things that have been done to date, how my wife slept, the type of bed, etc. Three pillow brands were then tried and within each brand, various sizes were also sampled. On each occasion, advice was given as to how that particular pillow can be used more effectively (for example, how the angle can be changed front to back while lying on your side). The outcome was the choice of pillow that my wife kept coming back to as the most comfortable and also aligned her neck and spine perfectly while lying on it.

I could not fault the service from Wes and his assistant and while the pillow is not inexpensive it will hopefully yield the expected improvements in my wife's sleep.

Zero Gravity Chair
Dee V.
Santa Cruz, CA

Rarely have we done business in such a puff of pleasure as with Wes Cotton at Relax the Back in Sunnyvale! He and his staff really know their stuff regarding body mechanics, workplace ergonomics, and so on. Wes's enthusiasm for his products is unsurpassed, and with good reason - they have the most gorgeous, luxurious and stylish chairs ever! They cheerfully let us try out the zero- gravity chairs and the massage chairs. I could have taken a nap and stayed all afternoon in those chairs! But we were there for the "kneeling" desk chairs for our office, and Wes helped us select the right ones for our needs. He is a class act, doing business the way it should be done.

Perfect Chair
Todd D.
Mountain View, CA

The team at the Sunnyvale Relax the Back store are the best! I stopped in after straining my back a few months ago... first of all, the furniture they have is incredible. In particular, I took a liking to their 'Perfect Chair'. I'd never sat in a more comfortable chair in my entire life, and it seemed to be really good for my back problems... and surprisingly, it wasn't bad looking either!

To top it off, the service was the best. Gwen, Caroline and Alex were fantastic, and extremely helpful and forgiving when I changed my mind about a color choice... even making the delivery twice just to make sure I was happy with what i bought.

Highly recommended! I will definitely be visiting them again when I'm ready to buy a new office chair.

Current Promotions

Blog

Relax The Back ‘Relaxation Inspiration’ Photo Contest Find your favorite photo or grab your camera and snap a spontaneous moment of relaxation to share with our community. We just launched a  ‘Relaxation Inspiration’ photo contest on our Facebook Page, asking our consumers to share moments of relaxa...
Top 5 Gifts for The Mom Who Has Everything – Including Back Pain  Does the mom in your life really need a bouquet, candles or breakfast in bed? This year, why not treat her to something that can bring blissful relaxation all year long? Gifts from Relax The Back are perfect for any mother who [...]
Back pain affects 8 out of 10 people over the course of their lives. As common as it is, there are still a number of myths that could be causing more suffering than relief. MYTH #1: Back pain is unavoidable as you age TRUTH: Although back pain may be more prevalent with age, it can [...]
Music education is one of the most powerful learning experiences we can offer our children, but a lack of funding has forced many community organizations and schools to cut their music programs. In support of music education, Relax The Back stores in Bellevue and Lynnwood partnered with Lifeform to...
Over the course of the day, gravity compresses the spine and weight-bearing joints, which can cause discomfort, herniated discs, and a host of other problems. There is an age-old therapy which can help reverse these effects: hanging upside down and putting the body in line with the downward force of...

Medical Professionals

MEDICAL PROFESSIONALS NATIONWIDE
REFER THEIR PATIENTS TO RELAX THE BACK FOR PRODUCTS TO RELIEVE BACK AND NECK PAIN

When you refer patients to Relax The Back, you can be confident that they will be served by a knowledgeable staff specially trained to properly fit them for the specific product needed to relieve their back or neck pain. However, most medical professionals simply refer their patients to Relax The Back to have us match the patient with appropriate products based your diagnosis and the patient’s lifestyle issues.


Discuss the diagnosis or symptoms

We talk to the patient about his / her diagnosis or specific back or neck pain symptoms. Our staff consultants are not clinicians, but are trained in basic spinal health and anatomy issues. When a patient says she has fibromyalgia, for instance, our employees understand what that means and how to match that person with products that address specific needs. We have products to help with the most common spinal health issues including ankylosing spondilitis, arthritis, degenerative disc disease, fibromyalgia, herniated discs, multiple sclerosis, nerve pressure/ pinched nerves, osteoporosis, pregnancy related back pain, sciatica, spinal cord injury, spinal stenosis, spondylosis, spondylolisthesis, sprains and strains and whiplash.

Discuss lifestyle issues
The spinal support needs of a person who spends each day at a computer are very different from someone who stands at an assembly line. We are trained to find spinal support products that are appropriate for each person’s workplace or lifestyle. We do not diagnose or offer medical treatment. Each Relax The Back employee goes through a basic training program when hired, followed by a more comprehensive spinal health training program on a variety of medical conditions, tests, and treatments. Only after successfully completing this training does the employee earn the title of “Spinal Health Product Consultant.”

Contact Us

Click here contact your local Relax The Back store to schedule a free in-service or for updates on new products to complement your patient care or call us at: 408.737.2225

Knowledgeable staff of Spinal Health Product Specialists

The expertise of Relax The Back employees lies in the special training they receive in spinal health and anatomy, blended with a thorough understanding of products and related therapeutic benefits. They know how to match your patients with the correct products based on their medical conditions and lifestyles.

Customized Fit
Most Relax The Back products are available in many sizes or with multiple adjustments. For example, cervical pillows are custom-fitted based on the person’s body type and sleep position. Office chairs have up to 11 adjustments for precise spinal alignment and positioning. Zero Gravity recliners can move into infinite positions for comfort, enhanced circulation, and pressure relief.

Effective spinal support products — not gadgets

Products go through a rigorous evaluation process before being approved for our stores. Relax The Back products must meet stringent ergonomic standards, and represent quality, comfort and durability.

Product selection – Not all products are appropriate for all patients. Clients are encouraged to seek advice from their health care providers if there is a concern about the effect of any product on their medical conditions.

Insurance
Relax The Back is a retail store, not a medical equipment company, and products may or may not be covered by third party payors. However, we are happy to provide documentation to assist patients with possible insurance reimbursement or as a medical expense for tax purposes. The products may also be purchased via most Flexible Spending or Medical Savings Accounts.

Confidentiality
Patients have the option of giving Relax The Back their name and address information for future mailings and special offers. These names are not shared with any other entity. Any communication with your office regarding referred patients will be handled confidentially.