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Novus Plus Zero Gravity Recliner
Shelby Township MI
Peter and his staff are EXCELLENT. This honestly is the BEST Relax The Back store I've ever been to I've been to 5 different stores between MI, IL and WI - there is no one friendlier than Peter and his staff. I bought a zero gravity chair in WI while on a trip and had it delivered to MI. This was shortly before the Shelby Twp, MI store opened. Even though I didn't buy my chair at Peter's store he came to my house and serviced it personally when I had a problem with it. I've gone on to purchase pillows and cases, a desk chair and a few other items... Their service is outstanding
Simply the best,
I came in your store Wednesday April 21st. My husband's therapist Tammy Demeer recommended your store. He has a unique situation. I was greeted by a very kind young woman who was very compassionate. She and the manager explained how their products worked and I want to thank you for the wonderful choice you made for my husband. Its been a godsend and a blessing. May God richly bless you for all your help and generosity. May God's peace be with you.
With grateful appreciation,
Sanyo Zero Gravity Massage Chair & Anti Gravity Chairs
I am a 60 year old active working senior with lower back discomfort. I purchased the following chairs from the Shelby Relax The Back Store. (1) The Sanyo Zero Gravity Massage chair that I use on a daily basis. I don't know what to say other than it is truly wonderful. (2) PC095 Anti Gravity Chair. Prior to purchasing my anti gravity chair I wasn't able to sit and watch a hour long movie without squirming to get comfortable. Now I can sit for hours in complete comfort. (3) We recently purchased the Zero Gravity Lift Chair for my 89 year old mother. This was probably the best purchase that we ever made for her. Prior to this she had extreme difficulty getting in and out of her previous recliner. She now literally lives in this chair comfortably. Having my own business I am very critical of how business operate. I was very impressed with the service professionalism and knowledge I found at the Shelby Relax the Back Store. I strongly recommend that you stop by their store to check out the product line and meet them in person.
Dennis Wylin Macomb
Human Touch Power Perfect Chair and PureRelax Mattress
Doug & Rachel C.
Ever since my wife and I went to Relax the Back Shelby and purchased the zero gravity Human Touch recliner we have raced to the family room to be the first one in the chair. A second chair is going to be purchased shortly. This chair has been a great way for both of us to relax while watching television or working on our lap top. I recommend this chair because once you sit in it and recline it back to the sweet spot you will know that it is more than a chair for your room but a stylish way to get therapy for your back after a long day. (Go to the store and try a chair and you will find out what I mean about the sweet spot.) More importantly was how knowledgeable and helpful everyone is. The staff was very supportive and patient in helping my wife and me while we made our selection. Their expertise advice and friendly service led us to picking the perfect mattress to relieve shoulder pain that I constantly suffered from on my old mattress. You wont go wrong with a Relax the Back product.brThanks Relax the Back.
Relax The Back in Shelby Township has been extremely helpful to our clinic and our patients Countless patients have told me how friendly and helpful all the staff was to them upon visiting RTB. Relax The Back does a great job of having a wide variety of products available to the consumer at a reasonable price. Instead of recommending products to patients that usually are only available on the internet RTB makes them readily available to our patients. As a clinician RTB keeps us updated with new products that are available and even asks for recommendations to which products we think patients could benefit from the best. Relax the Back would be an asset to any clinic that is looking for additional ways to help their patients as they recover.
Gerry Kozak PT St. John Physical Therapy.
Hugh and Jan J.
East China MI
We wanted to let you know how much we are enjoying our chairs. Hugh relaxed in his with the massage at least three times a day. Mine is a lifesaver since I am at the point where surgery on my back is a must - just waiting for the date so I sleep in the chair. Such comfort. Thank you so much for helping with our choices.
Hugh and Jan J.
Thanks you so much for letting me take your loaner home You have been so helpful and understanding.br--Jeanne
As a customer I have tried various products from Relax The Back and have been quite impressed with the quality price and excellent customer service. As a Physical Therapist I have been very comfortable referring patients to Relax The Back because of their knowledgeable employees and their no-hassle store atmosphere. My clients have always returned from the store totally satisfied with quality products. Joe A. PT - Shelby Physical Therapy
Shelby Township MI
Att Peter and Laura, Re My recent purchase
Hello Peter and Laura. As you're aware I recently purchased a king-sized Tempur-Pedic bed with a RhapsodyBed mattress and an Advanced Ergo adjustable base. After sleeping on this bed for two weeks Ive already noticed a vast improvement in my quality of sleep. You both told me the goal was to get me to remain in one position all night in order to eliminate the tossing and turning resulting in broken sleep. After the first week I found that I'm waking up in exactly the same position in which I fell asleep. Amazingly I have awakened at 5:30 am on at least two mornings this past week feeling refreshed and ready to take a 6 am walk. My family laughs because I am not an early morning person by any stretch of the imagination Id also like to share the massage benefits Ive experienced. After a few hours of yard work I laid down on my bed with a sore lower back. Within five minutes of using the massage feature and sinking into my Rhapsody mattress my back pain was gone. I cannot put a price on something that makes pain go away without the use of drugs. Everything you promised at the point of sale was true. The delivery was quick and the set-up of the bed was executed in an extremely professional manner. The adjustable base works great with the dual controllers and is so comfortable for watching T.V. as well as for sleeping. This was a very large purchase and I'm glad I sacrificed my spring vacation this year in order to pay for my new Tempur-Pedic bed. Every night in this bed is a vacation. Thank you for an extremely positive transaction. I look forward to my next business deal with you.
I suffer from fibromyalgia
This store has been a real God-send for me. I suffer from fibromyalgia and am always looking for products that ease my physical pain and keep me functional in my daily life. The products have been a key factor in helping me accomplish this along with the staff. Every member at the store is always knowledgeable and ready to help you select the best products that meet your needs. I'm a loyal customer who keeps coming back because of it. -Lori
Zero Gravity Lift Chair
Shelby Township MI
Relax The Back of Shelby Township is great because of the wonderful people that work there. The chair that they helped my mother (Mae Goff) select has been a real blessing to her. It gave my mother a new way to enjoy her young 87 years. The heat and massage features are truly enjoyed by my mother.
Thanks A Million,
Mae Goff & Diana Wojtyniak
Purchased Human Touch Manual Perfect Chair - PC-6
Pamela & John K.
West Bloomfield MI
I am a 60 year old tennis player and golfer. Prior to getting my perfect chair I always (20 years) had a nagging pain in my lower back and once or twice a year I pulled my back where I could hardly walk for a few days. I feel it was a combination of poor posture when sitting at home and the twisting and concussion from tennis and golf. Once I started using the chair at home to read watch TV and use my laptop the pain gradually went away over a 3 to 4 month period and I have had neither of the problems since. Except for a month long vacation where I did not have my chair. But a week at home and it was well again. I believe that by insuring good posture where I can control my environment allows me to play all the golf and tennis my schedule can handle. Thanks Relax the Back. Just a quick testimonial that Relax the Back carries phenomenal items that not only improve health situations but also provide creature comforts and stylish items to enhance your home We were so impressed with the knowledge care and commitment that this team provided us at the Shelby Twp. location. Anyone who is looking for assistance and or products for all health related circumstances should visit this store. They will educate you and be able to provide you with exactly what you may be in need of. Stop in and let them show you the products of Relax the Back and allow you to see for yourself We cannot say enough good things about this store the employees and the products that Relax the Back provide.
Massage and Zero Gravity Chairs
Chesterfield Township MI
I loved the massage and zero gravity chairs. We first purchased a massage table and I still use it several times a week. The people here are honest and friendly. I have found them to be very knowledgeable in spine and body comfort. I also got a side sleeper pillow and a TempurPedic mattress. Since purchasing the pillow my sleep is uninterrupted.
Relax The Backs Service
Chesterfield Township MI
The staff was very knowledgeable of the their products and showed them to you with experience and kindness. The service helped decide upon a product to purchase. The benefits were comfort and the feeling of well being.
Tempurpedic advanced ergo system bed
I am so satisfied with my new bed I have no pain in my back or neck these days. Everyone was so nice helpful and concerned that I found the right bed. I also love my new zero gravity chair. I recommend them to all of my family and friends Thank you so much
Human Touch Zero Gravity Chair
Shelby Township MI
In November 2010 my lower back pain had reached its highest level ever. My family doctor said Stop using your Lazy Boy Recliner and find something else. I wasn't able to find any chair that was comfortable at local stores so I Googled best chair for back pain. Up pops the zero gravity chair made by Human Touch. I didn't want to buy sight unseen so their site took me to RELAX THE BACK and you. This turned out to be one of the best things that ever happened to me. You and the rest of the staff at RELAX THE BACK were terrific no high-pressure sales answered all my questions allowed me to try everything in the store as long as I wanted suggested alternatives as to what would work best for me explained all the features of all the different chair models and took time to make sure I felt good with my decision. Since delivery of my Human Touch zero gravity chair in December 2010my lower back pain has improved immensely. It has not totally disappeared but almost. This chair is so comfortable in any position that I almost always fall asleep even when I'm trying to stay awake to watch a TV program. It just relaxes the entire body so much I just doze right off. I am extremely pleased with my purchase. Honestly, at first I thought the chair was a bit expensive. Today, I can tell you that it is worth every penny. Everyone who visits my home and sits in the chair says WOW Where did you get this I then tell them about you and RELAX THE BACK. Thanks for a wonderful purchasing experience and for the follow-up after the sale.
Lifeform Ultimate High Back Executive Chair
What an amazing experience! I am tall (6'6") and looked at many of the
expensive task chairs like the Leap, Hon, OFM, Humanscale, Via and Neutral
Posture. They were all junk and I tried them all. I purchased a Lifeform
Ultimate High Back Executive Chair with a Dream Weave (Dark Crimson) from
Peter and the gang at Relax The Back and it was perfect. It didn't have a lot
of adjustments, it had the 'right' adjustments. I literally have people I
work with ask to come and sit in my chair because it helps their back. It's
incredible. It's not cheap, but you really get what you pay for. Peter REALLY
goes the extra mile. Constantly in contact with me making sure every little
thing was perfect. THEN, contacting me 2YEARS LATER to make sure it's still
working great. Who does that?!? Amazing product, amazing experience!
Tempurpedic Mattress, Pillow, Wedge... the list goes on
I have struggled with back pain for most of my life, and it was such a relief to finally find someone who understood the pain I was living with on a daily basis. To find that in a retail store is even more astounding. Relax the back is not only a place to buy mattresses and chairs; it is a store that is striving to provide comfort to people who live with back pain. Not only did I feel supported by the knowledgeable and caring staff, but they actually helped me find relief from the pain that was taking over my life. This store has so many neat products that really can make a difference for someone with back pain; whether it's an adjustable inflatable pillow, a massaging tool, a mattress, a wedge, a pillow.. or any of the other things that I found there that helped me feel like me again! The tools on their own are wonderful, but there is no way that this store would be as successful without their staff members. Laura and Peter were both excellent and I could tell that they really wanted to help me. Whether it was fitting me for a mattress or teaching me how to use the inversion table; from giving me a massage to provide me with some relief, to calling me to check in and see how I was feeling a couple weeks later--this staff is truly wonderful. They really know what they're doing, and they are not there to sell a product. They are only working to meet the customer's needs. Mission accomplished! Thank you for your help!
Mastercare inversion table
Shelby Township, MI
Thank you Laura, you were very understanding and patient, you could see that I was reluctant to try out the Mastercare table. After my second visit to your store the relief I felt was amazing and we purchased the table. I sing the praise of your store and products to all our friends.
My husband and I had started shopping for a new mattress/boxspring at the same time I began experiencing back muscle spasms. They were severe enough to send me to physical therapy. In discussion with my therapist, he suggested I check out Relax the Back. What a blessing! We purchased the Temperpedic mattress and frame and the difference is phenomenal. I'm astounded at how the mattress conforms and supports. We are sleeping more soundly and wake up without that lingering feeling that you have to stretch to get moving in the mornings. I'm not waking up 5-6 times a night because my back is 'talking to me'. And my husband has found himself sleeping through the night for the first time in over 5 yrs. Even his snoring has lessened appreciably.
The service and caring from the point of sale (Laura is great!) to the delivery of our mattress has been a wonderful experience. I work with customer service people all week long and the folks at Relax the Back have exceeded our expectations.
Many thanks from Nancy & Paul M.
Inada Sogno Dreamwave Chair
Thank you so much Peter and Laura. Both of you are very knowledgeable and
compassionate in what you do. You accomplish this is a very professional
manner and do not pressure the customer into making any hasty decisions. You
took the time with my husband and I answering all of our questions while
recommending specific massage chairs to fit our needs. You also had a wide
variety of chairs to test at your store. Peter personally came out and
delivered the chair and also answered any questions during the set up and
demo. The customer care did not stop there as Laura contacted us later in
the day after Peter left to see how things went and if we had any questions.
Peter did a follow up call as well about a month or so after the delivery of
this chair f to see if we had any questions or concerns. I feel that I can
just pick up the phone and call them with any question, anytime...they are
extremely helpful. We will definitely keep Relax the Back with Peter & Laura
in mind for our next purchase!
Sogno Inada massage chair
2 years ago I purchased an Inada massage chair at Relax the Back Shelby Twp. I've been impressed by Peter's & Laura's service and have been visiting the store with some small Tempur-pedic things. At the time, I had a cosmetics issue with the front panel of the chair. Peter was very patient coming back a few times fixing it for me and even gave me a very nice Tempur-pedic pillow for the inconvenience. I came back a few weeks ago, upon hearing that I am moving, Peter even offered to disassemble at my old house and reassemble it at my new house about 1/2 hour from his store. You can't get any better service from anywhere else!
Positive Posture Recliner
William B Sr.
I was looking for a chair to sleep in because the insurance company would only buy me a single bed so my insurance worker told me about your store and I went online and found a store in Shelby Township. I had no room for a bed, Laura Lowry was the most informative sales person I have ever met. Her store is great, she helped me pick a chair that was right for me. It was the Positive Posture recliner; I have had some issues but have stayed in contact with her so she can pass my comments back to the manufacturer. I am very happy with my chair and reduced the problems