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Lifeform Office Chair
I have been suffering from back, shoulder and hip pain for a while and really need a good office chair for working on the computer. I found Relax The Back online by chance. One afternoon in February I walked into the store. As soon as I got in I was greeted by Jerry. I told him what my problems were and what kind of chair I was looking for. He listened very carefully and started showing me different office chairs and encouraging me trying them out. When I found some chairs I was interested he helped me adjusted the chairs to fit me the best. I found that he was not only knowledgeable but extremely patient, thoughtful and friendly. I felt that he really cared about my problems and was trying his best to help me. By the time I found my chair Jerry already spent a couple of hours with me.
When the chair arrived Jerry delivered the chair to my home in person because he wanted to make sure the setup fits my home environment. After using the new chair for a while I found that I need the lower arm rest and shallower seat depth. I called up Jerry. He said “No problem and I will take care of you”. He immediately requested the customization order without any charge on me and delivered them in person again. By then I was already so impressed by the service Jerry provided. But the story didn’t end here. When I found the flat seat fits me better than the curved seat I asked Jerry if he can help. Guess what he said, “No problem and I will take care of you”.
The service I received from Jerry at Relax The Back in San Jose is the best service I have ever got! Thank you so much, Jerry!