Welcome to Relax The Back Plano - Call: 469.633.0070

About Us

About Us Section
About Us: 

Relax The Back® is the nation’s largest specialty retailer of products that relieve and prevent neck and back pain. We offer everything from simple back braces, support cushions and hot and cold packs to elaborate Shiatsu-style massage chairs, Tempur-Pedic® pillows and mattresses, ergonomic office chairs, and Zero Gravity recliners.

Our associates are specially trained to fit you with products that can improve your posture and relieve most common problems that contribute to back pain such as spinal stenosis, sciatica, degenerative disc disease, sciatica, multiple sclerosis, pinched nerves, fibromyalgia, osteoporosis and more. We work with many medical professionals who refer their patients to us to help solve their postural challenges.

Visit our location in Plano for the best selection of back and neck care products.

Plano
8240 Preston Road, Suite 105
Plano, TX 75024
Store Hours: 
Monday - Saturday: 10 am - 7 pm
Sunday: 12 pm - 6 pm
Phone: 
469.633.0070
Fax: 
469.633.0073
plano

Video

Relax The Back Infomercial

Every hour of every day, 80% of Americans are not only enduring back pain, but contributing to it in the way they sit, walk, exercise, work, and sleep. Unfortunately, despite the fact that back pain affects the lives and livelihoods of so many people, it has remained curiously below the radar in terms of consumer awareness. Relax The Back is a unique store that offers solutions to relieve and prevent most common back and neck ailments. Watch our infomercial to find out more.

Testimonials

Barcalounger
Sharon B.
Plano, TX

Mr. Jonathan Yun at Relax The Back:
 
I just wanted to let you know what a great manager you have at the Relax the Back in Frisco. Mr. Emiliano Licona (Manuel) has been such a great help to myself and my husband. We purchased a Barcalounger. I believe it was called Provence back in around 2006 from the Frisco store. It was around $2,000.00 for a recliner, but with my husband's back problems, I thought it might help with the pain he was experiencing. However, around Thanksgiving, 2009 the recliner started acting up and would not recline.
 
 I purchased a motor assembly from Relax the Back in December 2009 and we hoped it would fix the problem, however it did not. Manuel then suggested that we get a repairman that he recommended called John Tankersley. John came out and saw that it was not the motor assembly it was actually the toggle switch. He said he could temporarily fix it until the actual part came in, which he did, but the temporary fix only lasted a couple of months ($75 service call). Well I called Barcalounger's part department (February 2010) and this started numerous emails and phone calls to no avail. The parts employees were not answering the phone and when I'd leave a voice mail they would not return my calls. In despiration I called Manuel and he would give me another contact, a Mr. Parker from American of Martinville (not sure if this name of company is correct). Anyway Mr. Parker was to contact me as Manual had talked to Mr. Parker and Mr Parker assured him that he would call me. Well he did not, so Manual called him again and then Mr. Parker did get in touch with me (by now it is April 2010). Mr. Parker said the factory was shut down and not sure when it would open back up. Parker asked that I ask Manuel to followup in 2 more weeks to see if Parker could then get the toggle switch if the factory was open by then. Well Manuel called but bottom line we still didn't get the part (now it is May 2010).
 
Well, by now as you can imagine my husband and I had pretty much thought we might as well give up on this chair and get another recliner. My husband has back disc problems and the zero gravity was a selling feature of this chair, but we thought maybe just a regular recliner would be the solution. Well before I started to look for another recliner, as a last ditch effort I emailed Manual one more time on October 14, 2010. Manuel responded by getting a hold of John Tankersley (another $75 svc charge) and John purchased a toggle switch at Auto Zone and installed the switch and it is now reclining!
 
Manuel was absolutely relentless in trying to find a solution for me. As you can see this took almost a year (ll months) to work this out. I'm a patient person and hopefully that helped too. But I can tell you it was such a pleasure working with Manuel and he was ever so helpful and sincere in trying to work on this problem for us. Such a great store manager!
 
Sincerely,
 
Sharon B.

inada massage chair
Mark S.
Houston

Mr. Yun

Thank you so much for your recommedation for the inada massage chair.   the chair is incredible,  i must say, after a long day at work, i sit in that chair for a few minutes and i cant help but fall asleep in it.  the auto settings are very intuitive and convienent.  i have enjoyed the chair since i have purchased it. 

 

thank you

 

Current Promotions

Blog

Relax The Back ‘Relaxation Inspiration’ Photo Contest Find your favorite photo or grab your camera and snap a spontaneous moment of relaxation to share with our community. We just launched a  ‘Relaxation Inspiration’ photo contest on our Facebook Page, asking our consumers to share moments of relaxa...
Top 5 Gifts for The Mom Who Has Everything – Including Back Pain  Does the mom in your life really need a bouquet, candles or breakfast in bed? This year, why not treat her to something that can bring blissful relaxation all year long? Gifts from Relax The Back are perfect for any mother who [...]
Back pain affects 8 out of 10 people over the course of their lives. As common as it is, there are still a number of myths that could be causing more suffering than relief. MYTH #1: Back pain is unavoidable as you age TRUTH: Although back pain may be more prevalent with age, it can [...]
Music education is one of the most powerful learning experiences we can offer our children, but a lack of funding has forced many community organizations and schools to cut their music programs. In support of music education, Relax The Back stores in Bellevue and Lynnwood partnered with Lifeform to...
Over the course of the day, gravity compresses the spine and weight-bearing joints, which can cause discomfort, herniated discs, and a host of other problems. There is an age-old therapy which can help reverse these effects: hanging upside down and putting the body in line with the downward force of...

Medical Professionals

MEDICAL PROFESSIONALS NATIONWIDE
REFER THEIR PATIENTS TO RELAX THE BACK FOR PRODUCTS TO RELIEVE BACK AND NECK PAIN

When you refer patients to Relax The Back, you can be confident that they will be served by a knowledgeable staff specially trained to properly fit them for the specific product needed to relieve their back or neck pain. However, most medical professionals simply refer their patients to Relax The Back to have us match the patient with appropriate products based your diagnosis and the patient’s lifestyle issues.


Discuss the diagnosis or symptoms

We talk to the patient about his / her diagnosis or specific back or neck pain symptoms. Our staff consultants are not clinicians, but are trained in basic spinal health and anatomy issues. When a patient says she has fibromyalgia, for instance, our employees understand what that means and how to match that person with products that address specific needs. We have products to help with the most common spinal health issues including ankylosing spondilitis, arthritis, degenerative disc disease, fibromyalgia, herniated discs, multiple sclerosis, nerve pressure/ pinched nerves, osteoporosis, pregnancy related back pain, sciatica, spinal cord injury, spinal stenosis, spondylosis, spondylolisthesis, sprains and strains and whiplash.

Discuss lifestyle issues
The spinal support needs of a person who spends each day at a computer are very different from someone who stands at an assembly line. We are trained to find spinal support products that are appropriate for each person’s workplace or lifestyle. We do not diagnose or offer medical treatment. Each Relax The Back employee goes through a basic training program when hired, followed by a more comprehensive spinal health training program on a variety of medical conditions, tests, and treatments. Only after successfully completing this training does the employee earn the title of “Spinal Health Product Consultant.”

Contact Us

Click here contact your local Relax The Back store to schedule a free in-service or for updates on new products to complement your patient care or call us at: 469.633.0070

Knowledgeable staff of Spinal Health Product Specialists

The expertise of Relax The Back employees lies in the special training they receive in spinal health and anatomy, blended with a thorough understanding of products and related therapeutic benefits. They know how to match your patients with the correct products based on their medical conditions and lifestyles.

Customized Fit
Most Relax The Back products are available in many sizes or with multiple adjustments. For example, cervical pillows are custom-fitted based on the person’s body type and sleep position. Office chairs have up to 11 adjustments for precise spinal alignment and positioning. Zero Gravity recliners can move into infinite positions for comfort, enhanced circulation, and pressure relief.

Effective spinal support products — not gadgets

Products go through a rigorous evaluation process before being approved for our stores. Relax The Back products must meet stringent ergonomic standards, and represent quality, comfort and durability.

Product selection – Not all products are appropriate for all patients. Clients are encouraged to seek advice from their health care providers if there is a concern about the effect of any product on their medical conditions.

Insurance
Relax The Back is a retail store, not a medical equipment company, and products may or may not be covered by third party payors. However, we are happy to provide documentation to assist patients with possible insurance reimbursement or as a medical expense for tax purposes. The products may also be purchased via most Flexible Spending or Medical Savings Accounts.

Confidentiality
Patients have the option of giving Relax The Back their name and address information for future mailings and special offers. These names are not shared with any other entity. Any communication with your office regarding referred patients will be handled confidentially.