Welcome to Relax The Back Oakbrook Terrace - Call: 630.691.1999

About Us

About Us Section
About Us: 

Relax The Back® is the nation’s largest specialty retailer of products that relieve and prevent neck and back pain. We offer everything from simple back braces, support cushions and hot and cold packs to elaborate Shiatsu-style massage chairs, Tempur-Pedic® pillows and mattresses, ergonomic office chairs, and Zero Gravity recliners.

Our associates are specially trained to fit you with products that can improve your posture and relieve most common problems that contribute to back pain such as spinal stenosis, sciatica, degenerative disc disease, sciatica, multiple sclerosis, pinched nerves, fibromyalgia, osteoporosis and more. We work with many medical professionals who refer their patients to us to help solve their postural challenges.

Visit our Oakbrook Terrace location on the north side of 22nd Street near the intersection of Midwest Road.

Oakbrook Terrace
17W702 22nd Street
Oakbrook Terrace, IL 60181
Store Hours: 
Monday - Saturday: 10 am - 6 pm
Sunday: 12 pm - 5 pm
Phone: 
630.691.1999
Fax: 
630.691.9007
oakbrookterrace

Video

Relax The Back

Every hour of every day, 80% of Americans are not only enduring back pain, but contributing to it in the way they sit, walk, exercise, work, and sleep. Unfortunately, despite the fact that back pain affects the lives and livelihoods of so many people, it has remained curiously below the radar in terms of consumer awareness. Relax The Back is a unique store that offers solutions to relieve and prevent most common back and neck ailments. Watch our infomercial to find out more.

Testimonials

Massage Therapy Products
Georgia V.
Oakbrook Terrace

Hi Joe,

Now that I am settling in back home again, I wanted to inform you of the extraordinary service I have received from Paul Mazzocco since "Day 1" (as I have been dealing with him for several months now).  Never in my life have I met any sales or service person who goes to the lengths that Paul does to provide such superior customer service!  He is truly one-of-a-kind, and you were most blessed to find such such an amazing employee (which, as I'm sure you have experienced, is very hard to come by in this day and age).

I heard about Relax the Back through Marianjoy from my Physical Therapist.  You may recall the day I first wandered in to "check out" the store after just having purchased a desk chair the day prior, which I thought offered the ultimate in adjustability options.  As I told you, I didn't realize you carried chairs or I would have certainly looked into them.  You were so wonderful in showing me different desk chairs and options, and I deeply regretted buying the one I had just purchased the day before (which I still have).

Over the weekend when you were in your other store, I met Paul.  I remember when you originally told me about Paul, I asked "Is he as good as you?" (since you were so knowledgeable and helpful).  You replied, "He's even better than me.  He's a Certified Ergonomic Assessment Specialist, and he really knows his stuff."   Upon meeting him, I was extremely impressed by his knowledge also.  He analyzed my medical needs, my body type, how I "looked" in different chairs from an ergonomic perspective, and which options would be best suited to me.  I placed the order for a Lifeform Ultimate Executive Chair, which I have had for a few months and just love!  The other brand new chair I had just purchased before coming into your store is now in the basement.

Not only is Paul an expert in his field, I also want to express how unbelievably compassionate he has been regarding my health situation.  I am only 40 years old, but I am in extremely poor health.  I have several health problems, but the most chronic and disabling is the fact that for the past 11 years, I have had Chronic Daily Migraines (24 hours, 7 days a week) with associated muscle pain in the neck, shoulders, and upper back.  My Physical Therapist says that my muscles are so weak that I can barely even hold up my own head (this is one reason why a chair headrest was so important for me).  My posture is also horrible, and Paul has had to work very hard to adjust my chair to help keep me in the best possible posture.  Unfortunately, he has had to "set me up" in two different living environments.  And he did FAR MORE than just simply "set me up" with a chair:

Paul first came out to an apartment I was in due to recent exacerbation of my medical circumstances.  I am not sure if you were aware of this or not, but I was there away from my house and family with a 24-hour caregiver because things had become so unbearable.  I simply could not function and could no longer hide the pain from my daughter.  Paul was so kind and compassionate about my whole situation and did everything he possibly could to help me.

He not only adjusted my chair (his only "job"), Paul spent forever with me analyzing my whole living and sleeping environment and recommending appropriate products based on my unique medical needs.  He even brought sample pillows and products from the store since I was so close by.  He would then observe which products kept me in the most "neutral" positions.  For example, due to my neck, shoulder, and upper-back pain, I am forced to sleep on my back (as much as I hate it; I was always a side-sleeper).  He observed my positioning with various pillows, knee wedges, etc.  He also helped me make modifications to my desk/computer area.

In addition, since massage brings such great relief to me, he suggested which massage products he thought may help me.  And I was so impressed that he was not just merely trying to "sell' me any old product(s), but only the ones he truly thought would help me most (in fact, he even discouraged me from a couple of products I was interested in which he felt were not best suited to my needs).

Paul gained my trust so much and did such a great job of informing me about your products, that I have ended up purchasing a very large number of products from your store--the most expensive of which are the Sanyo Zero Gravity Massage Chair and the Lifeform Ultimate Executive Chair.  I think I also have every massage device in the store, along with so many other great products.

I had to leave the apartment not because I was feeling well and ready to come back home, but due to allergies.  They kept trying to fix water leakage coming into the unit from the HVAC system for a month, but the carpeting and drywall was continually soaked and full of mold/mildew--to which I had an allergic reaction (the last thing I needed with my other medical issues).  When my breathing started being severely effected, I had to leave the apartment immediately.  I stopped in the store to buy something the day I was leaving, and I told Paul about the situation.  He is such a phenomenal human being that he even came over to the apartment to help us load the U-Haul because he knew that timing was of the essence and we did not have help.  I simply cannot believe this man!

Then, as soon as I was back in my house, he immediately contacted me to make arrangements to re-adjust my chair, set-up my desk space (completely different than that in the apartment), etc.  He wanted to ensure that I would be as comfortable as possible now that I was back home.  He was here for a couple of hours "re-establishing" me alone--not to mention all the other hours he has spent with me (and a lot of this time I believe was during "off" hours).  I have never seen anyone with this degree of dedication to their job.  I believe he just truly loves helping people like me achieve fuller, more productive lives.  And he genuinely cares about his customers.  I remember he even contacted me when I was scheduled for surgery to wish me luck.

I just cannot say enough about how grateful I am to Paul and all of you at Relax the Back for the difference you have made in my life.  I wish I would have known that your store was in the area a long time ago, as I bought countless products over the Internet that I thought may help me.  However, since I could not see or feel them, very few were decent products and/or well-suited to me (hence, you should see my pillow collection :0)!  I am most grateful to have finally found you!  If you ever need any sort of "testimonial" for your store or products, I am more than willing to help!

Best Regards,
Georgia V.

Current Promotions

Blog

Relax The Back ‘Relaxation Inspiration’ Photo Contest Find your favorite photo or grab your camera and snap a spontaneous moment of relaxation to share with our community. We just launched a  ‘Relaxation Inspiration’ photo contest on our Facebook Page, asking our consumers to share moments of relaxa...
Top 5 Gifts for The Mom Who Has Everything – Including Back Pain  Does the mom in your life really need a bouquet, candles or breakfast in bed? This year, why not treat her to something that can bring blissful relaxation all year long? Gifts from Relax The Back are perfect for any mother who [...]
Back pain affects 8 out of 10 people over the course of their lives. As common as it is, there are still a number of myths that could be causing more suffering than relief. MYTH #1: Back pain is unavoidable as you age TRUTH: Although back pain may be more prevalent with age, it can [...]
Music education is one of the most powerful learning experiences we can offer our children, but a lack of funding has forced many community organizations and schools to cut their music programs. In support of music education, Relax The Back stores in Bellevue and Lynnwood partnered with Lifeform to...
Over the course of the day, gravity compresses the spine and weight-bearing joints, which can cause discomfort, herniated discs, and a host of other problems. There is an age-old therapy which can help reverse these effects: hanging upside down and putting the body in line with the downward force of...

Medical Professionals

MEDICAL PROFESSIONALS NATIONWIDE
REFER THEIR PATIENTS TO RELAX THE BACK FOR PRODUCTS TO RELIEVE BACK AND NECK PAIN

When you refer patients to Relax The Back, you can be confident that they will be served by a knowledgeable staff specially trained to properly fit them for the specific product needed to relieve their back or neck pain. However, most medical professionals simply refer their patients to Relax The Back to have us match the patient with appropriate products based your diagnosis and the patient’s lifestyle issues.


Discuss the diagnosis or symptoms

We talk to the patient about his / her diagnosis or specific back or neck pain symptoms. Our staff consultants are not clinicians, but are trained in basic spinal health and anatomy issues. When a patient says she has fibromyalgia, for instance, our employees understand what that means and how to match that person with products that address specific needs. We have products to help with the most common spinal health issues including ankylosing spondilitis, arthritis, degenerative disc disease, fibromyalgia, herniated discs, multiple sclerosis, nerve pressure/ pinched nerves, osteoporosis, pregnancy related back pain, sciatica, spinal cord injury, spinal stenosis, spondylosis, spondylolisthesis, sprains and strains and whiplash.

Discuss lifestyle issues
The spinal support needs of a person who spends each day at a computer are very different from someone who stands at an assembly line. We are trained to find spinal support products that are appropriate for each person’s workplace or lifestyle. We do not diagnose or offer medical treatment. Each Relax The Back employee goes through a basic training program when hired, followed by a more comprehensive spinal health training program on a variety of medical conditions, tests, and treatments. Only after successfully completing this training does the employee earn the title of “Spinal Health Product Consultant.”

Contact Us

Click here contact your local Relax The Back store to schedule a free in-service or for updates on new products to complement your patient care or call us at: 630.691.1999

Knowledgeable staff of Spinal Health Product Specialists

The expertise of Relax The Back employees lies in the special training they receive in spinal health and anatomy, blended with a thorough understanding of products and related therapeutic benefits. They know how to match your patients with the correct products based on their medical conditions and lifestyles.

Customized Fit
Most Relax The Back products are available in many sizes or with multiple adjustments. For example, cervical pillows are custom-fitted based on the person’s body type and sleep position. Office chairs have up to 11 adjustments for precise spinal alignment and positioning. Zero Gravity recliners can move into infinite positions for comfort, enhanced circulation, and pressure relief.

Effective spinal support products — not gadgets

Products go through a rigorous evaluation process before being approved for our stores. Relax The Back products must meet stringent ergonomic standards, and represent quality, comfort and durability.

Product selection – Not all products are appropriate for all patients. Clients are encouraged to seek advice from their health care providers if there is a concern about the effect of any product on their medical conditions.

Insurance
Relax The Back is a retail store, not a medical equipment company, and products may or may not be covered by third party payors. However, we are happy to provide documentation to assist patients with possible insurance reimbursement or as a medical expense for tax purposes. The products may also be purchased via most Flexible Spending or Medical Savings Accounts.

Confidentiality
Patients have the option of giving Relax The Back their name and address information for future mailings and special offers. These names are not shared with any other entity. Any communication with your office regarding referred patients will be handled confidentially.