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Zero Gravity Chair
I was in your store at the galleria and I was helped by a women name Brenda. I wanted to let you know that she was very nice and helpful in helping me find the best solution to my problem. We were not intending to purchace anything but with her help and she helped us for hours we ended up purchasing a Zero Gravity Chair and we look forward in doing more business with relax the back as long as you continue to have people working with you like Brenda. Again thank you for helping me and my wife.
I had a cervical fusion a few months ago. After returning to work I quickly found that my office chair caused great pain and discomfort, not allowing me to work full days. We contacted the Relax the Back Store all over Houston asking for assistance in locating a Human Scale Freedom chair in black fabric. Most stores just told me they didn't have it, but when I called the Galleria store, Antonio Guerra, took the time to find out what I needed and why and invited me to come in for a demonstration and try some chairs. We arranged an appt and did so. I was so glad because he truly took the time to counsel us in a solution that would be good for my needs. It ended up the LifeForm chair was a much better solution. Antonio worked hard to expedite the delivery and once it was received Antonio delivered the chair himself and made sure it had the appropriate adjustments and settings. Recently after additional healing, I need to change those adjustments and he came out to assist with this as well. He not only provides exemplary customer service, but is a true "educator" on ergonomics. We continual refer people to relax the back for their comfort and pain management solutions.