McCarty's Sacroease Back Support
I purchased the SacroEase chair insert from you guys about a month ago. I have scoliosis and have always had pain when sitting for any extended length of time - TV, computer, driving. It would feel like a rock was in the middle of the chair back, very unpleasant. I was skeptical at first that this item would really work. I've used it now for many long days at the computer, evenings watching TV, and just completed a 1700 mile car trip. 80-90 per cent of my pain is gone when sitting long periods. The 2 pieces that really helped were being able to bend the backrest to suit my back, and the hole in the seat portion that really takes the pressure off of my spine. This is truly life changing in that it has taken away my sitting back pain and allowed me to comfortably use my computer, watch TV, and drive.
Ergo Office Setup
My chair and keyboard platform were delivered and installed today, and I am completely and utterly ecstatic! Justin and Mark were AMAZING!!! They arrived early, set the chair up quickly, expertly installed the keyboard and mouse platforms, and walked me through how to use everything. They were so nice and personable, not in a hurry, and answered all my questions. They helped me adjust my monitor height too.
I have to say that while Justin was showing me all of the chair features, I got tears in my eyes, because no employer has EVER done anything like that for me, let alone even CARED that my work environment was comfortable. I will never forget what they have done for me, and I will never forget the wonderful customer service I have gotten from Relax the Back, starting from when I first met you to the delivery and installation.
I will be recommending Relax the Back to anyone and everyone I meet. You guys are AWESOME!!!
Thank you so much for everything!
I just wanted to take the time to thank you all profusely for all the help you gave my husband and myself over the past 3 weeks. We went in your store by accident actually. I was doing some solicitations for donations for my church's Spring Ball. While in the store we thought it would be worthwhile to look at your pillows. I recently discovered that I don't have a C-1 (the Atlas) vertebrae. I found this out after having a chronic problem with headaches and neck aches. Your sales people Melissa and Fred both listened to my sad tale and fitted me with a cervical pillow my husband decided to try one also. We chose a 4 and a 5. After 4 days we quickly figured out the 4 was a PERFECT fit for myself. My husband on the other hand tried 4 different pillows over the course of 3 weeks. NEVER was he ever made to feel like he was an annoying customer when he returned a pillow to try another. Each time Melissa was cordial and very helpful in selecting another pillow for him to try. Finally after 3 weeks and 4 pillows he decided that nothing was working just right. I returned the pillow today (32211) and again Melissa was wonderfully polite about the return. While returning the pillow, I decided to purchase an Ice Pack for my head neck. Your store was the only place (trust me, I have looked far and wide)that had an ice pack that would cover the most area without having to constantly shift it to bring relief. And because of the thickness of the plastic encasing the gel it delivers a wonderful chill to my neck without making me feel like I have freezer burn I am sure Melissa thought I was crazy after I tried the ice pack in the store because I was so excited to go home chill mine and try it out. Thank you for having one chilled so I could fully appreciate what I was about to purchase To wrap things up.... you all are fantastic and I cant sing your praises enough Since using the pillow recommended to me, I have not woken up with a headache in the morning. THAT is amazing and wonderful. I hope you understand how great that is. For the past 3 months, I have had some sort of headache when I get up in the morning. Now I don't YEAH Even my physical therapist has commented on how my muscles in my neck aren't tied up quite so much in knots
Thank you,Thank you,Thank you,from my neck, head and heart,
Zero Gravity Chair
I was given a zero gravity chair from Relax the Back several years ago. Recently I heard a "pop" sound and suddenly my back would not go up and down. I called the store and spoke to a store employee who took the time to call the repairman who supposedly was going out of town until the following week. Fortunately for me (since I need to sleep in the chair), the repairman was in town. Justin and Mark drove out and arrived promptly at appt. time, diagnosed the problem (it was simply broken bolts) and even though they had to drive back to the city for the right bolt, did so and repaired my chair promptly and professionally. They were courteous and clearly knew what they were doing. I would not hesitate to use them again and given this chair was very expensive and I am unable to purchase anything like it, I was very happy they were able to fix the chair. This is not the first time I have called Relax the Back store and each and every time I have received prompt and professional, caring resolution to my issue. They are the best!!
Sanyo Zero Gravity
We purchased the Sanyo Zero Gravity Recliner from you. I have a severely herniated disc in my back right at the sciatic nerve and was looking for some relief from the constant pain. This chair has done more for the pain and stiffness than the injections physical therapy or any other thing I have done. I would highly recommend this chair for therapy. Thank You Sheila V.