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Product Review (submitted on August 9, 2011):
I purchased this chair with a few upgrades about five years ago. I sit at a desk for a minimum of 10 hours a day and this chair has consistently provided the correct support and comfort to get me through the long days. When my gas lift gave out earlier this week, I called RTB and was informed that the lift had a lifetime warranty - they're shipping a replacement part to me at NO expense! If my local store was still in business, they'd install it for free...
If you sit for long periods of time, you need this chair!