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Product Review (submitted on June 10, 2014):
I've had this chair since 2001 and could not be happier. I'm back at Relax the Back because the casters on my chair have started to break. I'm amazed they've last 13 years and the manufacturer has replacements that still work. I'm hoping the chair, which is still very comfortable and in great condition otherwise, will hold up another 13 years. Well worth the investment!