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Product Review (submitted on March 8, 2014):
This chair has no lumbar support at all. The spot where the lumbar support pillow is placed does not have solid backing. Instead of being attached to a solid part of the chair it is attached by velcro to a piece of material that stretches. The larger the pillow that may be used the more that part of the chair stretches with zero lumbar support added. Is it possible that regardless of the size of the pillow used that there is no lumbar support. Amazing that a store that is called "RELAX THE BACK' could be that out of touch with the ergonomics of this chair. Please correct me if I am wrong and explain how I can get good lumbar support from my chair. Until then I feel deceived and ripped off. Thank you for your time.