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Product Review (submitted on May 22, 2013):
I actually wouldn't have bought this if it wasn't for the experience I had at the local store and the way they customized all of the colors for me. I am in love with this chair. I have had chronic back pain since I was 12 years old and this is really a godsend for me.
I highly recommend the core flex seat upgrade. It really gets movement where I need it. Sometimes it will even pop my back just from moving my legs up and down.
I can't imagine a chair better than this unless it was custom made to fit my exact body shape. IT adjusts a lot though so it's probably not much worse than that.
The only feedback I have is I received no manual with it when they delivered it (I called them and they did email me one) and that's about it. I can't think of any other issues with it. You will get your money's worth with this chair.