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Product Review (submitted on October 13, 2010):
I've been using this product for years now and am a true fan! I've gifted it to a lot of my friends and family that travel often and everyone Ive given it to asks where I bought it. I like the bowtie shaped one better because it fits the small of my back properly compared to the rectangle. I think the rectangle is for the average - tall height and that's not me.