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Product Review (submitted on August 1, 2012):
We are sorry that you had a bad experience with this chair and in one of our stores. The Sogno is our best selling massage chair and as you can see, has received very positive reviews.
Please call us at 800.222.5728 or email us at firstname.lastname@example.org and give us the details of your experience. We will do what we can to correct this situation.
Relax The Back Customer Service.