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I bought this years ago for driving. I had problems with my sciatic nerve and piriformis and it did wonders. I wouldn't think of driving/riding anywhere without it.
It does get hard when it's cold out. I just bring it inside overnight.
I am disappointed in this product and also that Relax the Back doesn't stand behind their products and guarantee customer satisfaction. The memory foam in this product gets hard at temperatures below 60 degrees F. This means that is is like sitting on a brick on days when the temperature is cool or cold...I'm not looking forward to winter! Also I tried it in the parking lot before I purchased it and it felt ok but after using it for a couple of weeks it really hasn't helped my back and leg issues. I wouldn't recommend this or any other product from Relax the Back beacuse if you purchase it and are not satisfied, Relax the Back won't take it back. Once you purchase this it is yours.
There are different cushions too choose from, variety on heights,and lengths and covers. Maybe you just read the description wrong or got another wedge. Dont give up on Relax the back! Everyone makes mistakes and shipping costs anywhere can be expensive or take acouple weeks. Relax the back just uses shipping companies, does not control the shipping!