- Poor warranty service. Review by P-Labels
After 9 years of comfort all five seat springs broke in two weeks & you cannot sit in the chair. I called the store in Califonia & ordered the springs in March. They will be shipped from Asia & arrive sometime in July. Think about that - four months just for the springs. Don't even think about buying the extended warranty.........................
(Posted on 5/20/13)
- Beware of Metal Bar in Middle of Back Review by storm
Bought this chair from RTB in West Houston in 2011. It all started well, but after recouperating from two surgeries, I began to feel a steel bar across the middle of my back. Very disapointing to say the least. I feel abused. It seems that the traditional perfect chair uses a taught canvas in the back for support so that it always stays smooth and consistent. The irony is that the chair I bought which appeard to have more padding, actually has terrible support. I am 6'1" and 205lbs. The chair now hurts my back.
(Posted on 4/1/13)
- Good stuff Review by MeAndI
I have had mine for two and a half years with no issues. I have always kept it covered, because human sweat and leather don't mix well over the long haul. I have sat in it all day sometimes and it is still as comfortable as the day that I bought it. I guarantee that when fully reclined you will be asleep in minutes.
(Posted on 2/13/13)
- Bought in '09 Review by Dave
Purchased following shoulder surgery and mechanics worked well for that. Problems: Bonded "leather" doesn't hold up. Feels and reacts more like cheap vinyl.) Head pillow deteriorated after 2 years. Called cust. svc. 1-800-355-2762 (The Human Touch in Long Beach, CA manufacturer) and they will send a new pillow in Feb. 2013 as they are on back order. Seat "leather" also wearing out, as well as the foot area. Poor quality.
(Posted on 12/20/12)
- Love my chair Review by jemrey
Well, unlike the others, I have only had my chair a short period of time, but I look forward each night getting home from work, and relaxing in my chair. It is wonderful! I have a lot of back problems and this has helped tremendously. Hope I have better luck with the armrests and upholstery.
(Posted on 11/26/12)
- Hunan touch pc 85 Review by crash
Great for my back BUT the leather is paper thin and after 2 years we will have to throw it away.......
(Posted on 11/18/12)