This pillow is comfortable although it has a pungent smell,. It comes in a plastic bag but that has a different smell., just check it before you buy it.
I washed the pillow case but the smell still there. It has been two weeks since I bought it , I hope the smell goes away soon because it wakes me up in the middle of the night.
Good Luck!

(Posted on 11/11/12)

I am a side sleeper with neck spasm issues and this pillow is excellent for keeping my neck in alignment. i use a "queen large" size as i am over 6' tall and the way it retains heat is brutal for me in the 100 degree summers - i literally change pillowcases every other day, and since it's contoured there is no way to flip it over in the middle of the night. having said that, until i find a viable alternative it's still the best option for me.

(Posted on 7/24/12)

I have used this brand pillow for many years and have never woken up with a stiff neck. It's very comfortable for side or back sleepers, but be sure that you get the correct pillow size. The friendly ladies of customer support will be happy to help you size your pillow so give them a call if you need help.

All of my orders for cushions and pillows come via UPS and I was surprised how fast they came. My cushions came in 5 days and my pillow in 7 days.

(Posted on 10/24/11)