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This attractive chair is a bestseller. I ask the salesman if it was a good one for a short person and he responded that it was. The chair was delivered and was comfortable. It is a lift chair but I did not need the "lift feature" all the time and tried to lower the chair. At one point it just dropped all of its 300+ pounds with a jolt and a loud thud. I reported this to the store and they said I could only lower it by the lift method. Home from a hip replacement, I confidently lowered the chair by "lift". At one point it tipped,fell with a thud jolting my new hip. The store refuses to take the chair back and refund my money. They offered to install a plate. At this point I have no confidence in the chair. If you purchase one pay close attention to the height recommendations..It appears that this chair is for larger people ( a fact the salesperson should have known). Not a good experience with the chair or the store.